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We are looking for an outgoing and positive receptionist to assist our office manager, as well as duties and responsibilities that include scheduling appointments, making office supplies arrangements, following up on patient records and billing, greeting patients, and providing general administrative support to our employees. Previous experience as a Front office manager is helpful. Experienced with Excel, Quickbooks, group emails and marketing is helpful for this job. Communication and customer service skills is necessary.
About The Company
We are a wellness clinic based in the Beverly Hills/Pico-Robertson area. We provide acupuncture, chiropractic, massage therapy, and skincare services. For over 25 years, we have maintained the idea that eastern medicine and non-invasive treatments can help a wide range of people. Our practitioners strive to create an inclusive and safe space. We welcome everyone across all ages, ethnicities, genders, and sexualities. We value one on one attention for all of our patients, making it a warm and welcoming experience each time they come in.
Responsibilities
- Create a welcoming environment that is catered to each patient, maintaining a comfortable and professional relationship.
- Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, and billing.
- Schedule appointments for patients and clients.
- Maintain the office condition and arrange necessary repairs.
- Organize office operations and procedures.
- Ensure that all items are invoiced and paid on time.
- Follow-up with insurance companies on payments, medical record requests, and outstanding claims.
- Provide general support to physicians and staff.
Skills
- Excellent written and verbal skills. Customer service knowledge is key.
- Strong organizational and planning skills in a fast-paced environment.
- Knowledge of office administrator responsibilities, systems, and procedures.
- Proficiency in MS Office (MS Excel and MS Word, in particular)
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem-solving skills.
- A creative mind with an ability to suggest improvements for the company operation.
Health Within Center provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Los Angeles, CA 90035: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
