Hiring Location: El Monte
This full time position contributes to 7 Leaves Cafe's success by connecting with customers and communities, driving financial success, and developing customer driven teams.
Wage: $23.00
Work Schedule This position regularly demands 40 hours per week including variable hours (early mornings, evenings, weekends, and/or holidays). May require occasional overtime hours with approval. At all times, the Store Manager is responsible for on-the-floor management while maintaining administrative responsibilities.
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Key Responsibilities- Create an enjoyable and welcoming experience for every customer that walks through our door through their management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development
- Drive sales, increase efficiency, and provide problem solving skills to maintain store operations and increase profitability through staffing, operations, etc.
- Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; action plans are created to drive success for these challenges
- Nurture and coach team members for personal and professional growth as individuals, and in a team environment (setting and monitoring team members' personal goals, holding team members accountable, maintain a "customer comes first" attitude)
- Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe operations (customer satisfaction, product quality, safety, security, compliance, etc.)
- Inspire and encourage a team of dedicated and goal driven individuals to create a positive impact in their community
- Collaborates with District Managers to make the most effective decisions and achieve results that grow our business and customer base
- Perform other duties as assigned
Required Knowledge, Skills, and Abilities
- Must be able to work at any location in assigned district or county
- Have an excellent communication, problem-solving, interpersonal, and organizational skills
- Have strong leadership skills and able to use it to coach and develop team members
- Have a strong team well-being and sales focused mindset
- Eager to learn and build on constructive feedback
- Able to manage store operations independently and effectively in a fast-paced environment
- Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times
- Possess the ability to deliver constructive feedback, and guide conflict resolution
- Able to develop and grow future leaders for the organization
Physical Requirements
- Prolonged periods of standing, stooping, and walking
- Must be able to regularly lift at least 45 lbs
Preferred Knowledge, Skills, and Abilities
- Have at least 1 year of customer service or retail management experience
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