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ROLE PROFILE
JOB TITLE: OTC Credit & Collection Specialist
EXTERNAL JOB TITLE: OTC Credit & Collection Specialist
FUNCTION: Finance
SUB FUNCTION: Order to Cash
CITY & COUNTRY: Bucharest, Romania
ROLE SUMMARY
What are the key objectives and expectations from this role?
We are looking for a person that:
Has solid functional knowledge in Credit and Collection areas, including Disputes Management, Risk Management and FSCM Approval Matrix solution- Has the ability to capture the end to end structure of a process and identify any potential bottlenecks in order to solve them
- Can strongly understand the cross-departmental impact;
- Has a problem-solving attitude and is detailed oriented;
- Has positive thinking attitude and able to perform in a high-pressure environment;
- Is customer oriented and has the ability to communicate at all levels ;
- Can drive focus and prioritize actions and initiatives to be taken both at local and global level using the available analysis
What is the direct impact of this role on the team or organization?
Work closely with the team to broaden their process understanding- Maintain a close relationship with the End Markets / customers / other stakeholders and proactively identify/solve any potential issues
- Work closely with other functions in GBS
- Revisit current activities / ways of workings / GOM processes and identify potential improvement or alignment areas
ACCOUNTABILITIES
Acts as a single point of contact for the teams in terms of process knowledge- Provides support for the management team in terms of process automation and improvement initiatives for Credit and Collection.
- Support Knowledge Management framework in terms of procedures update and Onboarding of new joiners
- Recommends areas to strengthen business controls
- Support the activities in scope for migration to be moved into GBS, in line with the migration framework and plan (perform process gap analysis and provide resolutions)
- Displays a deep level of understanding of the business describing issues and potential opportunities
- Easily builds networks and rapport with diverse groups and collaborates cross-functionally.
- Demonstrates resourcefulness by exploring a range of alternatives and options to resolve problems.
- Uses SAP confidently in the workplace, demonstrating the ability to run reports from different areas of SAP
- Demonstrates a high level of personal integrity and understands an organization’s key strengths and weaknesses and aligns personal goals with the organization’s objectives
- Seeks out new approaches and ideas for continuous improvement.
EXPERIENCE, SKILLS, KNOWLEDGE
ESSENTIAL
Experience Required
Previous experience in OTC – Credit and Collections area- Solid knowledge of the Order to Cash end to end processes and Global Operating Model
Technical / Functional / Leadership Skills Required
SAP, HPQC knowledge- Experienced user of Microsoft suite of applications (including Outlook, Word, Excel, PowerPoint, Visio etc)
- Detailed understanding of the cross-departmental impact
- Displays a thorough understanding of the relationship between business processes, data and SAP, developing expertise in particular aspects of SAP and underlying business process
- Excellent interpersonal skills (e.g. tact/diplomacy, persuasion, cooperation)
- Excellent analytical skills
- Ability to assess and promptly resolve problems; result-oriented mindset
- Organized personality with attention to details, able to work simultaneously on different projects, meet deadlines and work well under pressure
- Ability to work with management to solve business issues and support process improvement initiatives.
Education / Qualifications / Certifications Required
Finance/ IT/ Accounting Bachelor’s Degree;- English (reading, spoken and written) fluent level
Please note that for this role we have a preferred candidate
WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner – one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
